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In January 2011, Paget’s Association was accredited under the Department of Health’s Information Standard. The Association was able to demonstrate that we have the necessary processes and systems to ensure our information meets the rigorous quality criteria of this scheme. The Information Standard ensures that the information published is supported by the best available evidence and is produced according to strict quality control guidelines. A kite mark will be displayed on our publications reassuring readers that our information is accurate and trustworthy and may be used to help them make informed decisions about management of their Paget’s disease.

Our information policy

The Paget’s Association recognises the importance of information that is accurate, evidence based, up to date and easily accessible. It acknowledges that patients and their families/carers require this information in order to understand the condition and make informed choices about care and treatment.

The Paget’s Association acknowledges the aims and objectives and requirements of The Information Standard Scheme and it is our intention to comply with all aspects thus:

• Identifying the need for information and producing this in a suitable manner for our target audience guided by a documented systematic approach
• Improving, reviewing and updating all information materials in an efficient and timely manner
• Ensuring that all involved in the production of information are cognisant with the requirements of the Standard and in agreement with this policy.
• Maintaining records demonstrating acknowledgement of this policy and its implications.

Our quality standards for information

• Information will be relevant to the user’s needs.
• Information will be presented in a clear and concise manner, using plain English and containing the appropriate amount of detail for the target audience. Publications will conform to house style guidelines.
• All unfamiliar words (such as medical terms) will be explained in the main text
• Information will be balanced and based on the best available evidence. It will acknowledge conflicts of interest and relevant uncertainties.
• Clinical information will be checked and approved by Healthcare and Education Officer and medical trustees.
• Information will be checked and approved by lay trustees and lay representatives.
• Publications will signpost readers to other relevant external organisations and resources.
• Information will be reviewed, updated and amended regularly.
• An archive of sources used will be maintained for each information product. The Healthcare and Education Officer will be able to respond to a user’s request for source material.

We find your feedback extremely valuable, so if you would like to comment on our information policy or any of our publications, please contact us.
Telephone: 0161 7994646
E mail: anne.sutcliffe@paget.org.uk